Privacy Policy
Last Updated: February 1, 2026
Tervanto is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and safeguard information when you use our services.
1. Information We Collect
We collect information that you provide directly to us when engaging our legal services, including name, email address, phone number, property details, and transaction information. We may also collect information automatically through website usage, such as IP address, browser type, and pages visited.
For property law services, we may collect identification documents, property title information, financial documentation related to transactions, and correspondence regarding your matter.
2. How We Use Your Information
We use collected information to provide legal services, conduct due diligence and title searches, prepare transaction documents, communicate with you regarding your matter, coordinate with Land Department and other relevant authorities, maintain client records, and comply with legal and regulatory requirements.
We may use your contact information to send service-related communications. We will only send marketing communications with your explicit consent, and you may opt out at any time.
3. Information Sharing
We do not sell, rent, or trade your personal information. We may share information with Land Department officials as required for property transactions, other parties to your transaction as necessary for service delivery, and professional service providers (such as document translation services) under confidentiality agreements.
We may disclose information if required by law, court order, or governmental authority, or to protect our legal rights or safety.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including secure file storage systems with restricted access, encrypted transmission of sensitive information, regular security assessments, and staff training on data protection.
While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.
5. Data Retention
We retain client information for the period required by Thai law and professional regulations. Legal matter files are typically retained for a minimum of ten years following completion of services. Contact information is retained while you remain a client or until you request deletion.
After the retention period, we securely delete or anonymize personal information unless continued retention is required for legitimate legal purposes.
6. Your Rights
Under Thai data protection regulations, you have rights to access your personal information, request correction of inaccurate information, request deletion of information (subject to legal retention requirements), object to certain processing activities, withdraw consent where processing is based on consent, and lodge a complaint with the Personal Data Protection Committee.
To exercise these rights, contact us at [email protected]. We will respond to requests within the timeframe required by applicable law.
7. Cookies and Tracking
Our website uses cookies to improve functionality and analyze usage. You can control cookie preferences through your browser settings. For detailed information about our use of cookies, please see our Cookie Policy.
8. International Transfers
Your information is primarily stored and processed in Thailand. If information is transferred internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Thai data protection law.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised "Last Updated" date. Continued use of our services after changes indicates acceptance of the updated policy.
10. Contact Information
For questions about this Privacy Policy or our data practices, contact us at:
Email: [email protected]
Address: 129/3 Sukhumvit Soi 21, Wattana, Bangkok 10110, Thailand
Phone: +66 2 258 4693